FINMA Public

Questions and problems

Here you can find answers to questions about financial services frequently asked by clients, a list of contact persons to whom you can report suspicious behaviour and links to the various ombuds offices in Switzerland.

Questions and problems with a bank

Questions and problems with an insurance company

Questions and problems with a supplementary health insurer

Questions and problems with an insurance intermediary

Questions and problems with a fund

Questions and problems with a portfolio manager or trustee

Questions about a client adviser’s duty to register and about the registration bodies

Questions about a suspected irregular trade on the stock exchange

Questions about a financial transaction where you think you were cheated

Questions about a financial instrument

Questions about FinTech and crypto offers

Questions about and problems with an online foreign exchange dealer

Questions about secondary market endowment policies (second-hand policies)

Other questions: who you can contact

Fragen und Probleme
Backgroundimage