Making a report

It is FINMA’s job to address irregularities and breaches of regulations at institutions and providers under its supervision. Any specific information you may have can be important in enabling FINMA to take measures against such irregularities and breaches of regulations.

Making a report as a client

As a client of a financial services provider, you can report suspected irregularities or violations of financial market law to FINMA. Please use the following form for this.

Form for reporting possible violations of financial market law

Reporting cold calling in connection with insurance intermediation

You can submit a complaint to FINMA if you have received an unsolicited call from an insurance company or insurance intermediary in connection with supplementary health insurance.

However, calls are permitted if you have a business relationship with the caller, if you were a client less than three years ago or if the call was made on the recommendation of a third party known to you.

Please note that unsolicited telephone calls in connection with compulsory basic insurance should be reported to the Federal Office of Public Health (FOPH) and telephone calls in connection with unsolicited advertising should be reported to the State Secretariat for Economic Affairs (SECO).

Form for reporting unauthorised cold calling