Reporting an incident to FINMA or filing a complaint

Do you suspect a FINMA-supervised institution of a breach of regulations? Do you have specific reasons to believe that a provider is not licensed by FINMA? Please use the report form to pass on information to FINMA.

It is FINMA’s job to tackle irregularities and breaches of regulations. Any specific information you may have can be relevant to FINMA’s findings and investigations. Complaints are treated confidentially unless FINMA is legally obliged to disclose them, for instance in the case of administrative proceedings. While we follow up any specific complaints we receive, we generally do not respond to them individually. We are also not able to deal with general reports or enquiries such as “Is X a trustworthy company?”, “Should I invest in Y?” or “Does Z have a licence?”


Report form

You are a client at ...
a bank
an insurer
at another financial services provider
other
*
Reporting irregularities at supervised institutions to FINMA
Declaration

The report form can be used to pass on information to FINMA about alleged breaches of regulations or irregularities at FINMA-supervised institutions. Complainants themselves are responsible for clarifying the legitimacy of their complaints, especially if they must abide by professional secrecy rules.

What instituition are you reporting?
Name of institution
Branch
Why are you reporting this institution to FINMA?
Reason
Who else have you contacted?
Yes No, I have not contacted any other offices.
the financial institution concerned
a court
an ombudsman
other offices
Other offices
What was the outcome?
Attachments
Are there any specific remarks you would like to make?
Information
Your contact details
Your surname or name of institution
*
First name
*
Street
*
Number
P.O. Box
Postal code
*
Place
*
Country
Email
*
Telephone number
Fax number