How to contact us
If you would like to contact the Swiss Financial Market Supervisory Authority, here you will find FINMA’s postal addresses with location maps, our Welcome Desks’ office hours and our hotline telephone number.
Postal address of FINMA's head office in Bern
Swiss Financial Market Supervisory Authority FINMALaupenstrasse 27
CH–3003 Bern
Telephone number and e-mail address
Phone: +41 31 327 91 00Fax: +41 31 327 91 01
E-mail: info@finma.ch
Welcome Desk office hours
Monday to Thursday, 8 a.m. – 6 p.m.Friday, 8 a.m. – 5 p.m.
Zurich office (new address)
Swiss Financial Market Supervisory Authority FINMAWasserwerkstrasse 12
CH – 8006 Zurich
Welcome Desk office hours
Monday to Friday, 8.00 a.m. – 5.00 p.m.FINMA hotline for enquiries
Monday to Friday, 8 a.m. – 12 noonTelephone +41 31 327 98 88
Our hotline staff can only answer general questions. You can also contact us by sending an e-mail to questions@finma.ch or by using the online contact form.
Enquiries
FINMA’s website provides a wealth of information, for example about:
- authorised institutions, individuals and products;
- FINMA's approach to supervision;
- and its enforcement-tools
It should be noted, however, that FINMA is not an arbitration body and cannot offer any legal advice. Neither does it provide information on ongoing proceedings. Complaints or evidence of possible irregularities should be communicated to FINMA by filling out the contact form or by calling the FINMA hotline. Individuals who report irregularities to FINMA have no rights as a party and hence no right to be kept informed or to access records.